Shipping policy

Welcome to Leprasm ! We aim to provide you with the best possible shopping experience. Please read through our shipping policy to understand the details of our delivery process.

Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
  • You will receive a notification once your order has shipped.

Domestic Shipping

  • Shipping Method: We offer [Standard] shipping options for all domestic orders.
  • Estimated Delivery Time:
    • Standard Shipping: 7-10 business days.

International Shipping

  • Shipping Cost: Calculated at checkout based on the destination.
  • Estimated Delivery Time: Typically 7-14 business days depending on location.

Customs and Duties

  • International customers are responsible for any customs duties or taxes imposed by their country.
  • We recommend checking with your local customs office to determine what additional charges may apply.

Order Tracking

  • Once your order has been shipped, you will receive an email with tracking information.
  • You can track your order through the [carrier name] website.

Lost or Damaged Items

  • If your package is lost or arrives damaged, please contact us immediately at [customer service email]. We’ll work with you to resolve the issue as quickly as possible.

Changes to Orders

  • Changes to orders (address, product, etc.) can only be made within 24 hours of placing the order. Please contact leprasm.business@gmail.com for any modifications.

Partial COD Amount (Non-Refundable Policy)

  • The Partial COD fee is strictly non-refundable. It will only be refunded if the issue is verified to be from the company's end and not due to any delay, miscommunication, or failure caused by the delivery partner.

Late Delivery & Cancellation (Partial COD Orders)

  • In cases where the order is cancelled due to late delivery, the Partial COD amount remains non-refundable unless the delay is proven to be caused directly by the company.

Prepaid Orders (Cancellation Rules)

  • Prepaid orders cannot be cancelled due to personal preference or change of mind.
  • If a cancellation or issue arises due to an error from the company's side, the full amount will be refunded.
  • If the issue is due to the delivery partner, the refundable amount does not apply and no refund will be issued.

Contact Us

For any questions or concerns, feel free to reach out to our customer service team at leprasm.business@gmail.com.